Executive Management

Chief Executive - Sheilah Cummins 2

Sheilah Cummins – CEO

Sheilah commenced with Care Options as Chief Executive Officer in April 2015.  Sheilah has over 30 years of experience working in the health, aged and community care fields, 20 of which have been in the capacity of Senior Executive and Deputy CEO roles.

Sheilah has a passion and focus on building organisational capability through investment in the development of its people.  She has helped build sustainable teams through her commitment to a values based leadership style and ensuring people feel their contribution is recognised and making a difference to the lives of the people they serve.

Sheilah holds a Bachelor of Science (Nursing); Master of Business Administration and a Master of Human Resource Management.  She is also a Graduate of the Australian Institute of Company Directors.

“The best part of working with Care Options is having the opportunity to provide innovative, contemporary models of care which make a difference to clients, staff and volunteers.”


Operations Manager - Fiona Taylor v2

Fiona Duncan – Executive Manager Operational Excellence 

Fiona joined Care Options in August 2007 and has held several roles within the organisation including Community Services Manager, Executive Manager Operations, Project Manager and Acting Chief Executive Officer. Fiona has been integral in driving key projects to improve the efficiency and effectiveness of the organisation while having key input into Care Options strategic direction.

In her current role, Fiona leads the support functions that enable the Home Care Business Unit to provide excellence in care.  Her role is to drive the development of efficient, effective and highly client focussed back of office systems and processes; manage the client management system; and oversee the quality, compliance, risk and accreditation for the organisation.

She has more than 18 years’ experience working in Community and Residential Care in a variety of operational, executive and project management roles across Western Australia and South Australia. Fiona has tertiary qualification in Health Service Management, Business and Occupational Safety and Health.

“It’s incredibly rewarding to be part of a team who share the same values and continually strive to provide responsive and flexible care, helping people to live the life they choose.”


Corporate Services Manager - Justin Bunter

Justin Bunter – Executive Manager Corporate Services

Justin joined Care Options in August 2015 as Corporate Services Manager. This role oversees the HR, Finance, ITC and infrastructure functions of the organisation.

He joins Care Options from Greening Australia a national Not for Profit organisation where he was the national CFO. Prior to that, Justin has held a range of general management and senior financial positions both across Australia and in the UK.

Formerly a Board member of various Greening Australia companies and currently a Board member of Directions Family Support Association Inc a Not for Profit organisation providing disability care services.

Justin is a Chartered Accountant and holds a Bachelor of Commerce and a Post Graduate Diploma in Business.

“We have a great team at Care Options that are all focused on providing the best care we can and are constantly looking for ways to improve that.” 


Louise Forster - Executive Manager Business Development

Louise Forster – Executive Manager Business Development

Louise joined Care Options in June 2016 as the Executive Manager Business Development. Her role oversees Business Development, Marketing, Strategy and the Assessment services in Western Australia and South Australia with the purpose to drive, retain and grow business opportunities for Care Options to ensure long term viability and sustainability.

Louise brings extensive experience as a senior manager within the aged care sector. Her understanding of the not-for-profit landscape and her business acumen provide her with a broad knowledge base to advise on current issues in the market and for our organisation.

Louise has worked at many leading organisations and peak bodies including Independent Living Centre WA, Aged and Community Services WA and most recently at CommunityWest.  Her connections with the University of WA’s Business School, the Australian Institute of Company Directors (AICD) and her corporate networks means she access to the latest knowledge and practice in the business world.

Louise holds an MBA from the University of Western Australia for which she was a BHP Billiton MBA Scholar.

“I want to make a positive impact on the future of our community and in this role at care Options I can do that.”


Gertie Murphy – Executive Manager Home Care

Gertie Murphy – Executive Manager Home Care

Gertie joined Care Options in June 2016 as the Executive Manager Home Care. Overseeing the home care division, her role is to drive and motivate her team to support and enable clients of Care Options to live and participate in their community, while maintaining a quality of life that maximises their potential.  Gertie’s outstanding sector and leadership experience provide the necessary direction and vision to allow us to grow and diversify our services whilst ensuring the quality and standard of service is maintained.

Gertie has over 21 years’ experience in the aged and community care sector, 11 of which have been in senior management positions.  She has extensive experience in leading teams from diverse backgrounds and has developed a reputation for achieving positive organisational outcomes including leading her

previous organisation to successful ACHS accreditation across 3 States being WA, SA and QLD and multiple programs of care.

“It is so gratifying to be part of a team who places the client at the centre of everything we do, where quality, safe outcomes and excellence are continuously pursued.”